Fri, 15 July 2005 The first podcast to focus on trends from the customer experience movement. This, our first show, includes an introduction to the format, some highlights from the industry, and a great interview with Peter McClellan, Founder and CEO of 401k Latte Company. We also share our thoughts and opinions about the impact this movement is having on the world of marketing. Comments[3] |
The Experience Journal Podcast
Observations and insight from the customer experience movement
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